Site Technician Schedule
If your request is urgent contact Helpdesk at x1000.
For less urgent request submit a work order.
To better respond to your on-site technical issue in a timely matter:
- Submit an ITS work order(s) prior to the arrival of your site's technician.
This will prepare the technician if special equipment/tools are required and allows us to keep track of open issues.
- Work-orders are addressed in priority order based on a mix of number of affected stuff/students, age of work-order and availability of parts. Sites may choose to indicate that a particular work-order is a site priority work order.